How to become more Customer centric?

Why Breakfast is the most important meal of the day?... Or is it? (A Management & Marketing lesson) In the 19th century, Dr. John Harvey Kellogg published, "[I]n many ways, the breakfast is the most important meal of the day, because it is the meal that gets the day started,". And this was the starting... Continue Reading →

How to Handle Challenges!

If you're pushed in the water, would you learn swimming? Long back, one of my team members came to me, requesting me to accompany with him to get an approval from the CFO. He said, CFO knows you well, my approval will be done quickly. I looked at him and said, I won't go with... Continue Reading →

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